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Click Maintenance from the left sidebar, select the Speed Up Mail task and click the Run button.

To save your precious time, use CleanMyMac X to remove and reindex envelope files faster. If it works fine, you can delete the files on your Desktop.

Copy and paste the files on your Desktop, deleting the original files in the MailData.

Open the MailData folder and find the following files: Envelope Index-shm, Envelope Index-wal, and Envelope Index.

Then choose Mail > V9 folder (depending on your macOS, the folder can have another number).

Holding down the Option key, choose Go > Library from the top menu.

The bad thing: it can become defective and lead to Apple Mail not working on Mac. To store and search message headers, Mail has an envelope index. To do this, you’ll need to know your username and password.

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When you’re finished, click the plus (+) button to add that account to your Mac again by following the on-screen directions.Confirm that you really want to deactivate the account keep in mind that it will only be deleted from your Mac.From the sidebar, choose a mail account, and then click the minus (-) symbol.

Open Mail, then click Mail > Accounts from the menu bar.

If that doesn’t resolve your Apple Mail issues, you can completely remove and re-add email accounts.

Once all Mail accounts have been disabled, reload Mail and see if it works.

In the left sidebar, choose your mailboxes and uncheck the Mail in the options.

Choose the Apple menu > System Preferences.

Here’s how you disable your email accounts: If you have numerous accounts, it may be worthwhile to disable each one before reloading it one at a time to see if any of them are corrupt.

If Mail still doesn’t work properly, move the plist file from your Desktop back into the Preferences folder to restore your preferences.

Now reboot your machine and reopen the Mail app.

After that, drag the file to your Desktop to reset the preferences.

Enter the following file path and press the Return key to go there: ~/Library/Containers//Data/Library/Preferences.

By doing this, Mail generates a fresh plist file that resets all the preferences to their initial values. Deleting the plist file containing your settings will do the trick. This occasionally happens with Mac software, but fortunately, it’s quite simple to fix. The problem with Mail not working might be a result of a bug in the file that stores all of your program preferences.

Try it with each of your mailboxes, then close and reopen Mail.

Then Choose Mailbox > Rebuild from the top menu.

Choose a mailbox from the sidebar on the left.

Don’t worry it’s not as difficult as it sounds. Rebuilding your mailboxes might totally solve the issue.

Wait for the Scan to finish, then review which mailboxes to clean, and confirm by clicking Clean.

Click Mail Attachments from the left sidebar and click the Scan button.

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Open CleanMyMac X – you can install it from Setapp.

Its specific Mail Attachments module can easily delete local copies of downloaded attachments from emails, freeing up space and preventing app crashes. Using a tool like CleanMyMac X makes cleaning up your attachments much simpler. Unfortunately, it can be difficult to pinpoint this unless Mail immediately fails when you click on a certain email. Sometimes Mail won’t open on Mac because of a dodgy mail attachment.

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Then, with Setapp membership, you can download apps like NetSpot and WiFi Explorer, which will give you a thorough and trustworthy understanding of your Wi-Fi power.

To check your internet connection, you can simply try to load any page in your browser or carry out testing through independent websites. The “Mail app on Mac not working” issue could appear if your computer isn’t connected to the internet or the Wi-Fi coverage is poor. You undoubtedly already know that you need a stable internet connection to send and receive emails. If this doesn’t help resolve your Apple Mail issues, proceed to the steps below. Restarting often helps with minor app issues because it refreshes and deletes all of your temporarily saved data. We recommend rebooting your device before starting with the technical fixes. This guide will walk you through all the steps you must take to resolve pretty much every issue with the Mac Mail app not working. Fixing the problem is not as hard as it may seem.

Not enough storage space on your account.ĭon’t worry, though.

If you’re looking for possible causes for your Apple Mail app to stop functioning or responding, here are some of the most common ones:

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Try free Why is my Apple Mail not working?